Posts tagged ‘Customer Support’

Shared hosting or dedicated web hosting, find your ideal choice

Shared web hosting

Shared hosting is the most popular and least expensive way to own your website. This is ideal for people and business that do not use their website for critical applications. Shared web hosts provide web space anywhere between 20 MB to 200 MB on a shared hard drive costing around $ 35. As 20 Mb is sufficient to host around 1000 web pages, this is the ideal option for small website owners who use for promotional and information purposes.

Free Shared web hosting

There are shared free web hosting that offer certain amount web space to host your web pages. The domain name will be yourname their subdomain (yourname.rama.com). The do not charge any amount from the website owners but instead often place some ads on home page or any other pages. This advertising income will cover their operation cost and profit.? Some shared free web hosts provide an option to remove the ads and banners from your WebPages on payment of certain charges. They also provide options for upgrade, extended bandwidth and increased web space on payment of charges, often called as premium charges.

Advantages of shared web hosting

There are many benefits attached to shared web hosting

Cost effective or sometimes free of cost

Ideal for personal and small business web sites

Simple and easy to maintain

Disadvantages of shared web hosting

Little or no customer support

Over crowded server and bandwidth

Limited features

Ads and banners distracting the main contents

Dedicated web hosting

Dedicated web hosting costs several hundreds to several thousand dollars every month. This is ideal for very large business that runs critical applications or hosts a large amount of data. This type is considered to be the best web hosting and is required mainly by e-commerce type of applications. Normally, dedicated web hosting gives dedicated server to each user with high bandwidth. Dedicated web hosting provide dedicated IP address which is set aside specifically for a particular domain.

Advantages of dedicated web hosting

The advantages with dedicated web hosting include

Ideal for personal and large and high volume web sites

Sophisticated tools and utilities for easy maintenance

Dedicated IP

Private SSL Certificate

FTP services for sharing files over internet

Can setup own domain Name Server

Disadvantages of dedicated web hosting

Expensive

Not affordable for small business

Complicated and cumbersome not maintainable with average computer user

Web Hosts: The Basics


Before you start searching for a web host, you must familiarize yourself with the terminology used in this field. The following terms are also considered key factors in deciding the suitable hosting plan that meets your requirements. You can start learning what does each term mean and how does it affect your selection.

Web Host
A web host, also known as web server, is a computer connected to the internet. This computer is more powerful than normal PCs and is set up to serve up websites. Your website content will reside on this computer, which will give people who surf the internet a way to access your website.

Web hosts can be categorized into three main categories based on the price range and common features for each category:

1. Free Hosts: limited in space, bandwidth and other features. Suitable for personal websites or for temporary usage. Usually enforce pop-up, text or banner ads. They do not provide the best performance and/or reliability. They provide minimum or no customer support. If you register for a free host, your domain will be something like yourname.freehost.com or www.freehost.com/yourname.

2. Shared Hosts: most websites are using this type of hosting. Suitable for personal, small and medium businesses. Prices range from $1 to about $25 a month. Features also range from very limited space/bandwidth to semi-dedicated servers. Your website has its own top level domain (e.g. www.website-hostings.net) The number of websites on a server affects its performance and availability, more websites usually means less performance. Servers hosting less number of shared websites are more expensive, but more reliable. Some companies allow customers to host multiple websites with different domains under a single account.

3. Dedicated Hosts: A full server dedicated to a single customer. Usually used by large businesses and very active websites with thousands of daily visitors. The customer will have full control over the server, and can create as many websites as he likes. Customer can have his own hosting company run on a rented dedicated server. Prices depend on the specifications and services provided with the server, starting from about $100 up to about $800 dollars a month.

4. Colocated Hosts: very similar to dedicated hosts, but the customer owns the server hardware instead of renting it. The server will be housed in provider’s data center. Prices are a bit higher than dedicated servers.

5. Reseller Hosts: providers offer web server storage to customers, who then resell the web server storage to their customers. Providers usually offer resellers a discount price.

6. Other Hosts: there are few other types of hosts such as email hosts, media hosts, data hosts, etc but these are out of the scope of this article.

domain Name
http://www.website-hostings.net/ is an example of a

Don’t Use Luck as The Tool for Choosing the Right Web Hosting Service

The astronomical popularity of the internet and the development of millions of websites have created a huge demand for web hosting services. This demand for hosting services has led to thousands of web hosting companies being created to meet the demand. These companies offer a wide range of options in terms of price, features, disk space, customer support, and other aspects of web hosting. With so many options available, it is a major effort to determine which web hosting company offers the best hosting plan for your website. In order to choose a web hosting provider, there are a number of things to consider.

The first thing to consider is the feature set being offered. However before you spend any time feature shopping you need to have an idea of how much disk space you need for now and the future and how much traffic you expect to receive. You should also know if you need databases, how many and whether or not you will be building more websites in the future. These are difficult questions to answer especially if you are new to website development. To help make selecting a web hosting service plan easier the following is a rule of thumb guide that can lend some direction for making an educated choice.

Small websites (1 ? 5 pages) with low traffic volume, no need for a database and limited future expansion can use free and the cheapest hosting service.

Sites that have 6 ? 50 pages, use graphics/videos, a database or two, a few forms, with a moderate level of traffic should opt for the next higher level of hosting services. This generally ranges from $3.49 to $8.99 per month and is typically the most appropriate hosting plan for most sites. If you are planning on adding more websites in the future make sure the hosting plan will allow multiple domains.

Sites that have 6 ? 50 pages or more use lots of graphics/videos, lots of content, high level of user interaction, maybe offering lots of downloaded information with a high level of traffic, and plans to add more sites in the future, need to select a higher level of hosting. You will find this level of hosting will be in the range of $6.99 to $17.99 per month.??

For sites on the upper level of capabilities which include perhaps 100?s of pages with heavy use of graphics/videos, content, interactivity, high level of security, extreme level of traffic (lucky you), plans for future growth, need to select the highest level of hosting services. For sites like this, generally you need dedicated services. Pricing ranges from $14.99 to $99.00 per month.??

Once you figure out what level of hosting service you?ll need you can begin your shopping. The things that are of most importance are the amount disk space, bandwidth, databases, and domains you can get for current and future needs. In general you want to get the largest set of features you can. There is a broad range of features offered by the various hosting companies but you?ll find that individual hosting plans are similar from company to company. So what is the difference maker from one company to another?

Perhaps the most important factor and the difference maker for selecting a hosting provider is customer support. There are many things that you have to know when managing a website, such as the uploading of files, domain management, DNS setup, Email setup and other misc. web operations. A good hosting provider will be able to give you customer phone support anytime of the day or night, and can reply to emails in 1 or 4 hours. The customer support team should be knowledgeable and supportive enough to help solve any problem that you may encounter. A good thing to do is call customer support of a few hosting companies and ask a few questions. See what kind of response you get. Were they readily available? Could they answer your basic questions? Here?s a good question to ask: Will there be any penalties for either upgrading or downgrading hosting features?

Some web hosting providers offer a wide selection of free add-on applications to allow additional functionality to be quickly and easily added to your site. This is a distinct advantage as this factor alone can make a significant difference in your success. The question here is will the customer support staff help you install new applications?

One more consideration before selecting a hosting provider is to evaluate whether or not the hosting provider can offer everything you might need to run a website. Besides the basic hosting plan, does the company offer Dedicated Servers, Dedicated IP?s, SSL?s, eMail Accounts, domain Registration, Website Marketing Tools, Traffic Analysis Tools, eCommerce Support, Shopping Carts, Web Design Tools and Website Management Tools? You may never need these things but if you do it is far easier to integrate and manage these features if they are provided by one hosting provider.???

Once you have carefully considered the above mentioned factors, you will be ready to select a web hosting provider for your website. A good place to end your web hosting shopping is at the Web Hosting Goods Store.

Basic Concepts of Web Hosts

The one who wants to enter in this web world and desires for a long time survival, then he/she should be familiar with each and every terminology used in this field. If user considers all the important factors before choosing a hosting plan then only he/she will be able to have a successful future in this world .User should not choose any of the plan, rather he/she should opt the best and most suitable one and this can only be made possible by fetching more and more informations and also by studying properly all the requirements. New comers should start from the basics .They should learn the meaning of each and every term used and also in addition those factors that can affect his/her selection.

Web Host

Web host refers to a computer connected to the internet. Web host can also be termed as ?web server?. The computer that is playing the role of the web server needs to be more powerful than normal PCs and the function of this web server is to serve up websites.

The website content of the user will remain will on this computer, so as the people who are surfing on the internet can get a way to access his/her website.

There can be three main categories in which the web host can be classified based on the economic factor and common features:

1. Free Hosts:

The users who are not professional but are making website only as a hobby then for them free hosting can be a good option. In free hosting space, bandwidth and other features provided are very limited. With free web hosting one can not only make his/her website successful but is also suitable for personal websites or for temporary usage. Generally free hosting enforces pop-up, text or banner ads. Reliability, best performance and customer support lacks in case of free hosting as well. When a user registers for a free host then the word free host gets added with the user?s domain name that gives an adverse effect in the eye of the visitors.

2. Shared Hosts:

The next type of the web hosting to be discussed is shared hosting. This hosting service is used by many of the web sites .This type of hosting service is Suitable for personal, small and medium businesses. This service can be used by paying $1 to $25 per month. The features provided by this service vary from very limited space/bandwidth to semi-dedicated servers. The users host their website by this type of hosting service and it has its own top level domain facility. No doubt that shared web hosting is quite better than free hosting but still it does not provide 100% satisfactory services. In case of shared hosting one server is shared by the number of websites so its performance and availability gets affected. More websites usually means less performance. If less number of websites are hosted by one server then it will be more expensive, but in this case there are more chances of reliability. There are many companies allowing customers to host multiple websites with different domains under a single account.

3. Dedicated Hosts:

The next type of hosting is dedicated hosting. This type of hosting is most reliable hosting. In this type of hosting a full server is dedicated to a single customer. Generally this type of hosting is used by large businesses, professionals and very active websites dealing with thousands of visitors daily. The customers having dedicated hosting can have their total control over the server as well as able to create as many websites as they like. Customers can run their own hosting company on a rented dedicated server. Payment module is mentioned according to specifications and services provided with the server, which varies from $100 up to about $800 dollars per month.

4. Collocated Hosts:

Now the other type of hosting service to be discussed is collocated hosting. This service is very much similar to dedicated hosting. The difference between collocated hosting and dedicated hosting is that in collocated hosting the customer owns the server hardware instead of renting it. In this service the server will be placed in provider?s data center. This service is more expensive than dedicated hosting.

5. Reseller Hosts:

In reseller hosting the providers offers web server storage to their customers, and resells the web server storage to them. Generally providers offer resellers a discount price.

6. Other Hosts:

Including the above type of hosts there are also many other hosts such as email hosts, media hosts, data hosts, etc but these hosts will not be discussed in this article.

domain Name

domain name is the name which shows the place where one?s website is located. The actual address of the website is a set of numbers. Each and every web server has its own unique address. domain name indicates the real addresses of every websites. One can easily remember the domain name of any of the website. Remembering domain name is easier than recalling the IP addresses.

Space / Storage

Space is one of the services provided by the web host. It plays a very important role in the website development. It happens many times that the customer requires more space but the host fails to provide it, so customer should be very careful while choosing the web host. Storage is the amount of web server?s disk space available for customer?s website files, images and databases. Space can be according to the requirement; it can be as small as 5MB in some free hosts and as big as 300GB for some dedicated servers. Earlier prices of the space were very high but prices reduced significantly during the last few years. The hosting plans offering 3GB of space for less than $10 a month can be easily available.

Bandwidth

Bandwidth can be defined as the amount of data transferred from web server to clients? internet browsers. When ever a person outlook a page the data is transmitted from the server to that person? PC. If any one is having audio, video and images in his/her website then the bandwidth consumed is more in comparison of the website having only text contents. The bandwidth available in free hosting can be as low as 100MB per month where as in some dedicated servers the bandwidth available is as high as 2000GB a month. The customers who don?t want to pay more for bandwidth can easily find hosting plans offering 75GB of monthly data transfer for less than $10.

Server Type

Generally server means the operating system than runs the web server. Some common types are Windows, Linux and UNIX. Server type refers the server side scripting and database types. The difference between Windows server and Linux/UNIX is that Windows runs ASP and ASP.NET with Access or SQL Server databases where as Linux/UNIX servers usually runs CGI, PHP or JSP with MySQL or Oracle databases. The other difference is that Windows servers are more expensive than Linux/UNIX servers.

Databases

As server type is discussed earlier also, we are able to know that there are different types of databases available. The mostly used is MySQL as it is open source GPL (free) software and can serve a lot of online applications? requirements such as forums, content management, mailing lists, etc. MySQL, rather its features are limited. MySQL is sufficient for small concern but it is not powerful for the complicated large business sites. Large business requires more powerful databases such as Oracle or SQL Server.

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Server Side Scripting

Usually the new comers prefer to use PHP as server side scripting. The reason behind this is that there are hundreds of open source (GPL) PHP scripts that are able to fulfill the webmaster?s requirements. However PHP also has some limitations in features required by advanced websites same as in the case of MySQL, due to this limitation some professional web developers prefer to use ASP.NET or JSP. Some other developers still prefer to use Cold Fusion, CGI, ASP or PERL.

Email

Now the next very important aspect to be talked about is Email. At present no one can move further in this computer world with having his/her Email account. The one who is planning to do any kind of activity through computer such as to run a business or to provide any kind of service, then the first thing he/she need to do is to open an Email account. There are many hosting plans that include the feature of having some email accounts with customer?s domain. The availability of number and size of email accounts totally depends on the hosting plan one opted. Generally this feature is not included in free hosting. Small plans provide only about 10 accounts where as big plans do not have the limited number. Usually those email accounts are web based and accessible through POP3 clients as well.

File Transfer Protocol (FTP)

The other service is FTP. File Transfer Protocol is a usual way of transferring files across the Internet. Most of the webmasters used to upload and download their websites contents through FTP. The process of uploading or downloading is performed by using FTP client software. Webmasters require FTP username and password so as to access their web server. There are any hosts who use to provide more than one FTP account to their customers as per their requirement. Rather FTP is unspecified; it is not advisable as per the security reasons.

Control Panel

Control panel is the service available by many of the web hosting companies to their customers. It is a web based application that helps in managing websites. Some important functions performed by the control panel are that it used to manage email accounts, providing statistics, managing FTP accounts, managing domains and sub-domains and managing databases. The control panel application that is mostly used by the user is cPanel. There are many companies who use to develop their own control panel application.

Uptime

Now after having all the services, the thing of concern which remains is how the user keeps his/her website uptime most of the time. If anyone is having a website with excellent features but it remains down most of the time it will be of no use, as when ever the visitors visit his/her website and found it down then later on they will think twice before visiting it. In result he/she will suffer the loss of visitors. Uptime is very important feature of web hosts and that is usually measured in percentage. If a server remains down near about 30 minutes a day will have an uptime percentage of about 99.98%, which is acceptable for most small to medium business websites. If any of the business website is not having at least this percentage of uptime then that website is not suitable for a business website. Mission critical sites cannot tolerate frequent outages, thus they may use web monitoring services to notify web administrators immediately when an outage happens.

Price

Finally the factor left is price. In this option also there is a great variability found like for example customer is having option to choose between the prices ranging from 0 to $1000 per month. For most personal, small and medium websites the total amount of cost involved is just $15 per month. Thus its not at all advisable for business website owners to select very cheap plans let say less than $5 because this price can lead to huge cost indirectly afterwards.

Web Hosting Directories Importance

The web hosting directories are the finest places to look for a best web hosting service providers. Now, the question arises: What exactly are the web hosting directories? web hosting directories are the marketplace where almost all the top web hosting companies advertise their services, product, hosting plans, prices and other important information so that customers can select a suitable plan according to their requirements.

The web hosting directories even show all the statistics like the monthly bandwidth that is offered, the disk space, the memory, the uptime guarantee that is provided, the applications, software?s, the security features, the customer support that is provided, and other web tools that are offered; and all the various other statistics about various web hosting companies.

Including the details, it also specifies web hosts? rankings. There are many newbie?s who are in search of a reliable web host and come across web hosting directories. But, Are these web hosting directories really trustworthy sources for newbie?s? For that, it is important to understand the working of Web Hosting Directories.

Presently, there are two types of web hosting directories available on internet. These two types are the paid web hosting directories and free web hosting directories. The paid web hosting directories requires the web host of any web hosting company to pay them a set amount for placing their banners on the site. Some of the web hosting directories even take charge from the web hosting company, if they get customers via that medium.

On the other hand, as the name itself suggests the free web hosting directories are completely free of cost. The web hosting companies don?t have to pay anything to these free web hosting directories and can easily advertise their services, products, advertisements, banners and many other things to promote their web hosting directories.

Some people think that paid web hosting directories are very easy to influence as the ranking of web hosts can be changed in unfair ways. Others have the view that web hosting directories that are actually free reflect the true ranking of web hosts companies. Whatever the case may be, paid or free, people should believe the web hosts rankings only if they are based completely on votes of customers who have actually given their remarks and have left their website address as well.

It is not possible for any web hosting company to have 100% positive reviews. It is also observed that at times customers who are satisfied with their web host forget to express their opinion about that host. However, a biased customer who is not satisfied with their web host does not forget to mention their opinion of that web host. This implies that a negative review doesn?t always reflect the true picture of a web host company.

No doubt web hosting directories will help you determine which of these web hosting service providers to choose from. But, when it comes to choosing a web host every webmaster or customers must also learn the basics of web hosting, which is the best platform to launch online businesses.